CHONGQING (CQNEWS) -- The substantial increase in passenger flow has led to an increasing number of lost items in railway stations since the beginning of summer transportation, according to the China Railway Chengdu Group. The number of lost belongings collected at Chongqing North Railway Station has reached 1000.

Cups, backpacks, car keys, cell phones, laptops... the warehouse is filled with lost items that are neatly placed on the shelves. The substantial increase in passenger flow has led to an increasing number of lost items in railway stations since the beginning of summer transportation. The number of collected lost belongings solely at Chongqing North Railway Station has reached over one thousand, said one official. Some careless passengers lost their wheelchairs, prams, luxury backpacks, wallets containing up to 10,000 yuan in cash, and other items. Where are people most likely to lose things at a railway station? These are the most common places: the security checkpoint, ticket gates, waiting areas, and train carriages, answered the official.

When a lost item is collected, it will be handed over to the “Malian Service Office” for record and storage, with each given an exclusive label that provides information about the type, brand, lost date, found place, and contact of the owner. This important information will be saved in the system for lost items to help find the owner. At the same time, the lost items will be sent back by car, by post, or in other forms of transport for the passengers who temporarily cannot retrieve the items.

Chongqing Railway Station reminds passengers to take good care of their belongings: If you lose your belongings, please report them to the railway staff, call the railway customer service hotline at 12306 for help, visit the website (12306.cn) or the app 12306 China Railway. (Translated by Yuki, Fathom Language Limited)