CHONGQING (CQNEWS) -- How does urban public transport better serve elderly people? According to the Chenjiaping branch and the third branch of Chongqing Trolley Company, these branches have introduced buses with a zero-step entrance, set up lost & found boxes, and carried out special training for their staff to make bus service more age-friendly.

The Chenjiaping branch of Chongqing Trolley Company operates 12 bus routes, and the proportion of elderly passengers on buses of some of the routes exceeds 60%. To better serve elderly passengers, the branch has added 70 buses with a zero-step entrance. The entrance of the bus can be lowered when the bus arrives at the bus stop, and the footrest at the rear door can be used as a wheelchair ramp to make the bus more accessible to wheelchair users and other disabled people.

These buses are also equipped with priority seats for passengers with special needs, a wide range of emergency drugs, and presbyopia-correcting lenses.

Additionally, regular training is carried out to increase drivers’ first-aid knowledge and enhance their capacity to serve elderly passengers.

In the future, Chongqing will seek more measures to make the local bus service more age-friendly. (Translated by Yuki, Fathom Language Limited)